Terms and Conditions


Your attention is drawn to the Liability and Risk provisions (clause 8) and to the Limitation of our Liability provisions (clause 10) in these Terms.  

1. Acceptance of Terms and Conditions

These terms and conditions ("Terms") together with our Privacy Policy apply to your use of the website www.handbagrental.com (the "Site") which includes The Handbag Rental service provided on the Site ("Service").

The site is operated by The Handbag Rental Limited, a company registered in England and Wales with company number 08492007 and whose registered address is at 86-90 Paul Street, London EC2A 4NE


Please read these terms of use carefully before you start to use the site. 

By using the Site you confirm that you accept these Terms and that you agree to comply with them.   If you do not agree to these Terms, you must not use this Site.

2. Changes to These Terms and the Site

We reserve the right to change these Terms at any time by amending this page.  Please check this page from time to time to take notice of any changes we make.  Your continued use of the Site constitutes your binding acceptance of any such changes.  

We may update the site from time to time and we may change the content at any time. However, please note that content on the Site may be out of date at any given time, and we are under no obligation to update it. 

We do not guarantee that the site, or any content on it, will always be available or be uninterrupted. 

3. Geographical Limits The Service only applies to the hire or rental of handbags in the United Kingdom.

The Service must only be used for the hire or rental of handbags.  

4. Membership 

Becoming a Member

Before you start using the service, you must register as a member of the site as a Owners or a Renters. ("Member").  If you wish to become a member you must complete the details on the registration page.  You agree to provide true, accurate, current and complete information about yourself as prompted by the registration page (Registration Information).  

We may require proof of your payment details, address and/or identification before we confirm your membership.  We will notify you if this is required.  

To register as a member, you must:

You must provide us with your PayPal account details and you authorise us to provide those details to any member to or from whom you are renting a handbag.  

We reserve the right to refuse membership of the site to any person at our sole discretion.   While we expect that the registration process will be completed within 24 hours of you providing the registration information, we will not be liable to you or any other person for any delay in processing your membership or if we refuse to accept you or any other person as a member.  

On-going Obligations

You agree to keep your Registration Information accurate and up to date. 

You are responsible for maintaining the confidentiality of your password and you must not disclose it to any third party.  You are solely responsible for any activity relating to your member account.  If you suspect any unauthorised use of your membership account, you must notify us immediately. We have the right to disable your password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.


To register as a Member you will be charged a membership fee of £5. This Fee will give you membership of the Site and access to the service each month. The Fee must be paid in advance into THE HANDBAG RENTAL'S; PayPal account/Santander account.  

Other payments

Renters will be liable for hire charges, postage, late return charges, damage charges and non-return charges, all as set out in Terms for Renters below. 

Suspension or Termination of Membership 

If you provide any information which is untrue, inaccurate, not current or incomplete, whether on initial registration or subsequently, or if you fail to maintain and promptly update your Registration Information, or we have reasonable grounds to suspect that information you have provided is untrue, inaccurate, not current or incomplete, we may suspend or terminate your membership with immediate effect.  You will remain liable to return any handbags you have hired in accordance with the Terms for Renters below.  

We may also terminate your membership without notice if you do not comply with the Terms for Owners or the Terms for Renters, or any other term or condition in these Terms, either significantly or persistently.  

You may terminate your membership at any time by giving us one month’s notice.  You must ensure that you return all handbags which you have rented by the end of the notice period.  You must also remove all handbags you have available for rent from the site.   

If we or you terminate your membership you will not be entitled to a refund for any unused  time for which you have paid  the Fee.

5. Owners and Renters

If you advertise a handbag on the site for rental to other members you are an owner (Owner) and you must comply with the Terms Applicable to Owners below.  

If you rent a handbag from another member you are a renter (Renter) and you must comply with the Terms Applicable to Renters below.  

6. Terms Applicable to Owners

Up-loading Handbags

You may upload to the Site any handbag you wish to make available for rental.  You may upload up to three pictures of the handbag.   As well as an overall picture, we recommend that you upload close-up pictures of the front, back and inside, so that the condition of the handbag can be seen clearly.  You will also be asked to provide the following information:

You will have the opportunity of checking your information before the final up-load.  You may also edit the information at any time by logging on to your account.  

You must provide accurate details of the dates on which your handbag is available for rental and you must update these dates on a regular basis so that other members know when the handbag is available for rent.

Any content you upload to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other member of the site.

We have the right to remove any content you post on the site if, in our reasonable opinion you have breached any of these Terms.  

Rental charges

You will need a PayPal account in order to receive payments from Renters.).

The rental charges which be payable to you by a Renter are as follows:

The Renter will also be responsible for paying all of your postage charges.   You must display the cost of your postal charges next to your pictures of the handbag. The site contains details of postage charges for particular weights.  These charges have been obtained from the Post Office  for your guidance, however, we take no responsibility for the accuracy of these postage rates, and we shall not be liable if the cost of postage is greater than that the guideline rates we have provided on the Site.  

We take a holding deposit of £100.00 from all renters. This deposit is refundable upon return of each bag to its owner.


The Handbag Rental will take 20% of the rental cost and 80% will go to the owner.


Rental periods

You may rent your handbag to another member for one week periods. 

The minimum rental period is one week and the maximum rental period is 12 weeks.  

The rental period excludes an allowance of two business days for postage to and from the Renter.  

Details of Renter

If a member reserves your handbag for rental, you will be notified by an email from the site with the name, address and contact details of the renter as well as the rental period they have requested.  If you are willing to proceed with the rental, you will need to complete the information required by the submission request (including your name, address and PayPal account details).  This information will be forwarded to the renter.   


You are not required to deliver the handbag until you have received the rental and postage fee into your PayPal account.  It is your responsibility to check your PayPal account to see whether you have received payment. 

You are required to send the handbag by first class registered post to the renter.  The date of postage must be at least two business days before the date on which the rental period is due to start.  You should keep a record of the postal date in case of any dispute regarding delivery.  

7. Terms Applicable to Renters

Reserving a Handbag

You will be able to reserve a handbag to rent by clicking on the picture of the handbag and completing the details required, including your name, address, contact details, and period for which you wish to rent the handbag.

You agree to pay the rental and postage charges within 24 hours of having received confirmation from the Owner of the rental together with the Owner’s PayPal account details.  The Owner is not required to post the handbag to you until they have received payment from you into their PayPal account.  

Rental charges

The rental charges which will be payable by you to the Owner are as follows:

You will also be responsible for paying assurance for handbag at £3,001 or above


We take a holding deposit of £100.00 from all renters. This deposit is refundable upon return of each bag to its owner.


The Handbag Rental will take 20% of the rental cost and 80% will go to the owner.



You will also be responsible for paying all postage charges.   The site contains details of postage charges for particular weights.  These have been obtained from the Post Office: however, we take no responsibility for the accuracy of the postage rates, and are not liable if the cost of postage is greater than that given on the Site.   You will be obliged to reimburse the Owner if the Owner provides proof that the cost of postage is greater than that given on the site.  

Rental period

You may rent a handbag for one week periods.  The minimum rental period is one week and the maximum rental period is 12 weeks, subject always to the availability of the handbag for the particular period.  

The rental period weekly rates exclude an allowance of two business days for postage to and from the Renter.  

Care of handbag

If, upon receipt, you do not agree that the pictures of the handbag on the Site reflect the condition of the handbag properly, you agree to notify the Site and the Owner within 48 hours of receipt. 

You are required to look after the handbag so that it is returned in the same condition as that in which it is provided to you.  If you lose a handbag, or return it in a dirty or damaged condition, you will be liable to the Owner for the additional charges set out below.   

Disputes as to condition will be resolved in accordance with the provisions of Resolution of Disputes below.  


Any handbag rented by you remains at all times the property of the Owner of that handbag.  You agree that you will not re-sell the handbag, allow any other person to use or rent the handbag while it is rented to you, or otherwise engage in or allow any unauthorised or illegal use of the handbag to occur. 


You must return any handbag you have rented to the Owner no later than two business days after the end of the rental period.  You must pack the handbag carefully and securely.  You are required to send the handbag by first class registered post to the Renter.  You should keep a record of the postal date in case of any dispute regarding the return of the handbag.

Additional charges

You will be liable for the following additional charges for each handbag which you rent:

Damage charges and non-return charges will be determined in accordance with the provisions of Resolution of Disputes below.  

You agree to pay any additional charges within 48 hours of having been notified by the Owner or THE HANDBAG RENTAL LIMITED l that a charge is due.  If you dispute the charge you may raise the issue with THE HANDBAG RENTAL LIMITED under the provisions of Resolution of Disputes below. 


You agree to make all payments to the Owner required by these Terms by payment to the Owner’s PayPal account.

Your attention is drawn to the Liability, Risk and Insurance provisions and to the Limitation of Liability provisions of these terms and conditions.  

8. Liability and Risk 

As an Owner, it is your responsibility to ensure that the handbag is packed carefully and securely when you send it to the Renter.  The risk of damage to the handbag during postage to the Renter remains with the Owner.  

As a Renter you are responsible for the care of the handbag from when you receive it until it is returned to the Owner.   The risk of damage to the handbag during postage back to the Owner remains with the Renter.  

THE HANDBAG RENTAL LIMITED will not be responsible for insuring Members’ handbags.   However, THE HANDBAG RENTAL LIMITED has set up a facility for the benefit of Members which may be able to provide partial compensation to Owners if a handbag is lost or damaged.  Members who wish to participate in this facility must pay £5 per item or £300.00 per year. Higher value items will be at 10% of the purchase price.( Participating Member)   These funds will be paid into a separate bank account, Lloyds TSB details of which will be provided on request.  If a Participating Member wishes to make a claim against the facility, they must notify THE HANDBAG RENTAL LIMITED of the amount they wish to claim and the circumstances giving rise to the claim.  The Participating Member will be required to pay the first £98 of any claim.  No Participating Member will be entitled to claim from the facility unless they have followed the Resolution of Disputes procedure below, and the Renter has failed to pay the charges determined in accordance with that procedure.  

The amount payable to the Member from the facility will be determined by THE HANDBAG RENTAL LIMITED in our sole discretion taking into account the value of the handbag, the amount determined to be payable by the Renter in accordance with the Resolution of Disputes procedure, [the amount available in the facility, the number of claims made against the facility, the need to retain funds in the facility for other claims, and any other factors we consider to be relevant.   No assurance can be given by THE HANDBAG RENTAL LIMITED that the facility will contain sufficient funds to reimburse the Member for the full value of their handbag.  

9. Resolution of Disputes

If you wish to raise a complaint against another member, dispute the condition of a handbag or dispute any aspect of the delivery or return arrangements for a particular handbag, you agree to notify THE HANDBAG RENTAL LIMITED within 48 hours of the occurrence of the circumstances or the dispute arising.  Notwithstanding the above, you may attempt to resolve the dispute between yourself and the other member at any time and you must notify THE HANDBAG RENTAL LIMITED if you have been able to do so.

You are advised to take dated photographic evidence of any damage as soon as practicable following receipt of the handbag.  

For the purposes of the following paragraph, the Member raising the complaint or dispute and the Member against which the complaint is made or with whom the dispute arises are called, respectively Member A and Member B.  

THE HANDBAG RENTAL LIMITED will notify Member B of the existence of the complaint or dispute within seven days of notification.  Members A and B each agree to provide all necessary photographic or other documentary evidence regarding the dispute or complaint (both for and against) to THE HANDBAG RENTAL LIMITED within seven days of being asked to do so.  THE HANDBAG RENTAL LIMITED l will review the evidence and notify Members A and B of its views within 14 days of receipt of the evidence.   Members A and B agree to act reasonably in considering THE HANDBAG RENTAL LIMITED’s views with the intention of reaching a resolution to the satisfaction of both Members.  If the Members cannot reach agreement within 14 days of THE HANDBAG RENTAL LIMITED notifying them of its views, THE HANDBAG RENTAL LIMITED may in its absolute discretion and acting as expert determine the dispute.  The Members agree to abide by the determination made by THE HANDBAG RENTAL LIMITED. 

Any payments to be made by the Renter following satisfaction or determination of a complaint or dispute must be paid by the Renter to the Owner’s PayPal account within 48 hours of the date on which the complaint or dispute is resolved or determined.  

10. Limitation of our Liability

The Site, including the Service, and its contents, are provided “as is”.  We are operating the Site, using a reasonable standard of care, to provide a forum to enable Owners and Renters to interact using the Service. Other than as aforesaid, we make no representations or warranties of any kind with respect to the Service, handbags rented using the Service, the Site, or any of its contents.  

We assume no liability or responsibility for any errors or omissions in providing the Service or in the content of the Site, any failures, delays, or interruptions in the Service or the postage of handbags by Members, any loss or damage arising from the use or rental of the handbags or conduct by Members.  To the fullest extent permitted by law, we expressly exclude all representations and warranties relating to the Service, the handbags, and the Site, whether express or implied. .  In addition, we do not represent or warrant that the information on or accessible via the Site or through the Service or provided by Members is complete, accurate or current.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Our total liability to you for any claim arising out of or relating to the Service, the handbags, the Site or these terms and conditions, whether in contract or tort, will not exceed the Fee paid by you to us.

Nothing in these Terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

You agree that you will be responsible for any losses or costs we suffer resulting from your breach of these Terms.  

11. Your Use of the Site and Linking

The Site is made available to Members for their personal and non-commercial use and subject to these Terms. You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.

You may link to the home page of the Site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. 

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 

The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. 

We reserve the right to withdraw linking permission without notice. 

If you wish to make any use of content on the Site other than that set out above, please contact. sales@thehandbagrental.com

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources. 

12. Viruses

We do not guarantee that the Site will be secure or free from bugs or viruses. We advise you to use your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

13. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved. 

You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs or video sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged. 

If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 ["TRADE MARK 1"] and ["TRADE MARK 2"] are [UK registered] trade marks THE HANDBAG RENTAL LIMITED. ]

14. General

By using the Site or the Service, you consent to receiving electronic communications from us.  These communications will include notices about your account (e.g. delivery of and receiving e-mails and other transactional information) and information concerning or related to the Service.  

We are excused from any failure to perform the Service or maintain the Site to the extent that such failure is caused by events beyond our control.

These terms and conditions comprise the entire agreement between you and use and supersede all prior agreements between us regarding the Service.  

You may not transfer any of your rights under these Terms to any other person.  We may transfer our rights under these Terms to another business where we reasonably believe that your rights will not be materially and adversely affected.

Except as expressly provided for above, nothing in these terms and conditions confers on any third party any benefits under the provisions of the Contracts (Rights of Third Parties) Act 1999.

15. Governing Law

These Terms and conditions, its subject matter and its formation are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.

16. Contact Us

To contact us, please email sales@thehandbagrental.com